Antenna Shipping & Returns

 

While FENCE DETECTIVE® works by itself, the accuracy and range of your smartphone can be improved by using the Fence Detective antenna. The antenna is free with every purchase from the App Store, and costs just $12 for Android smartphones. And if you lose your antenna, replacements and spares are just $12.

iPhone Users
For iPhone users, the Fence Detective antenna is free with every purchase from the App Store. To claim your free antenna, simply purchase the Fence Detective app from the App Store, open it on your iPhone, tap the Antenna button, and enter your shipping details. Antennae will be shipped within one working day of receiving your order and verification of your transaction through our payment system. Delivery is via standard postal services, so tracking is not available.

Android Users
For Android users, the Fence Detective antenna is available to purchase for $12. To purchase your antenna, simply download the Fence Detective app from Google Play, open it on your Android phone, tap the Antenna button, and enter your shipping and payment details. Antennae will be shipped within one working day of receiving your order and verification of your transaction through our payment system. Delivery is via standard postal services, so tracking is not available.

Delivery Timeframes
New Zealand: 3 - 5 working days

Australia: 4 - 7 working days

Rest of the world: 6 - 10 working days

Please note: If your address is in a rural delivery area, delivery may be slightly longer.

 

Shipping
Shipping is free worldwide.

 

Returns & Refund Policy
If you’re not happy with your antenna, please return it to Fence Detective within 21 days of receiving it. Please include the make and model of your mobile phone and describe the conditions and circumstances under which you are using the Fence Detective app. We may ask you to return the antenna to us for further testing . If the antenna is found to be faulty, we are happy to refund your purchase or send you a replacement.

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